Welcome New Clients
While many pet owners have been coming to us for decades, others are new to the area or haven’t yet experienced the compassionate care and wide-range of services available at Sunrise Animal Hospital.
For new clients, we’d like to give you a warm welcome and let you know that we’ll always treat you like family at our veterinary hospital. It’s providing tender and meaningful care to local pets from across the area that gives such meaning to our work here.
To ensure your first visit with us is a success, we’ve created this New Clients section, which lets you know what you can expect from your visit and gives useful info we hope can help to minimize stress prior to your appointment.
In order to make your first visit with us a success, we’ve outlined what you can expect from your first visit with us below.
Welcome New Clients
While many pet owners have been coming to us for decades, others are new to the area or haven’t yet experienced the compassionate care and wide-range of services available at Sunrise Animal Hospital.
For new clients, we’d like to give you a warm welcome and let you know that we’ll always treat you like family at our veterinary hospital. It’s providing tender and meaningful care to local pets from across the area that gives such meaning to our work here.
To ensure your first visit with us is a success, we’ve created this New Clients section, which lets you know what you can expect from your visit and gives useful info we hope can help to minimize stress prior to your appointment.
In order to make your first visit with us a success, we’ve outlined what you can expect from your first visit with us below:
Payment Policy
We require full payment at the time services are rendered. We are happy to accept Visa, MasterCard, American Express, Discover, cash and personal checks from established clients. If you have any questions regarding the cost of our services, please ask! We always work to establish fair pricing and services that benefit the day-to-day health of your pet.
Requirements
For the safety of you, your pet and others, we ask that all dogs be on a leash and under supervised care both while in the waiting room and exam room areas. We also require that cats be kept in a cat carrier or on a leash, according to your preference. New environments can make pets feel uncomfortable at times, so these small precautions help to ensure that your visit with us is safe and secure throughout.
We also require that all vaccinations be up-to-date to perform routine surgery, drop-off appointments and boarding at our facilities.
First Appointment
We operate by appointment and ask that you contact us at (321) 269–0677 to schedule the date and time of your visit. We also ask that you arrive 15 minutes ahead of time to ensure we can process your health records, which can be brought directly or sent to us prior to your appointment.
When your appointment begins, we’ll take extra time to answer questions you may have and will pay close attention to your pet to get to know them! We find that by listening attentively to your pet, we can often gain a deeper insight into their well-being and what (if anything) may be causing discomfort.
Our comprehensive health overview will include checking their weight, eyes, ears, nose, teeth and listening to vitals to ensure your pet’s primary functions are operating normally.